Here are the answers to some frequently asked questions about shopping online.
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How can I find out about my order?
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How secure is online shopping?
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What are your shipping charges?
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What are your terms and conditions?
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How can I find out about my order?
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For information about shipping or previous orders:
- Email:
- Tel: +44 1280 822 678
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How secure is online shopping?
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Online shopping is probably safer than you think! When you buy from our website your credit card details are protected as they travel from your computer to ours. We use 128-bit SSL encryption to ensure their security and we don't disclose your credit card details to anyone other than the bank.
In processing your order we may, subject to your consent, use your information to prevent fraud. For these purposes we may transfer your information to third parties and / or countries outside the EEA.
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What are your shipping charges?
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Merchandise
Shipping - United Kingdom
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Order Value
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Postage / Shipping Cost
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Up to £30
£30 to £50
£50 to £100
£100 to £150
£150 plus
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£3.00
£5.00
£7.50
£10.00
£12.50
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Shipping - European Union
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Order Value
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Postage / Shipping Cost
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Up to £30
£30 to £50
£50 to £100
£100 to £150
£150 plus
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£7.00
£10.00
£15.00
£20.00
£30.00
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Shipping - Rest of the World
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Order Value
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Postage / Shipping Cost
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Up to £30
£30 to £50
£50 to £100
£100 to £150
£150 plus
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£10.00
£15.00
£25.00
£30.00
£40.00
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Memorabilia and special cost items
Special precautions are taken when shipping items of memorabilia. The costs are calculated differently than for merchandise, to take into account the special packaging and handling required for each particular item. Certain other items, such as umbrellas, have a special shipping cost applied to them due to their size and the packaging required. Please also note that if an item has been reduced to a discounted price, the shipping cost still applies to the original price of that item.
Club Jordan
The shipping costs above do not apply to Jordan Club Membership and Club Membership enquiries only should still be made to Paul Banks at Jordan Grand Prix.
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What are your terms and conditions?
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Products are subject to minor alteration from time to time.
To enable us to inform you of product availability / fulfilment, you must provide us with your email address. Orders cannot be taken without your email address.
Although we aim to fulfil Merchandise within 7 days and Memorabilia within 14, we guarantee that delivery will be made within 28 days. You will be informed of product unavailability (see above).
You can find our Terms and Conditions in full here.
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