Touchpaper's HelpDesk product is an ITIL compliant internal IT support solution with features such as knowledge management, SLA monitoring and Internet-based call logging, tracking and resolution. Touchpaper can also provide integrated network management solutions including application self-healing and remote control through its AQuire module.
Touchpaper's products are fully complemented by a wide range of associated services including consultancy, training and support. Touchpaper's customers include Newport Borough Council, The Body Shop, Jordan, Lloyds TSB and the RNLI.
For further information visit www.touchpaper.com.